Shipping policy

Shipping Policy

Order Processing

  • All orders are processed within 1-2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

We offer the following shipping options:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3-7 business days Calculated at checkout
Express Shipping 1-3 business days Calculated at checkout
  • Delivery times are estimates and may vary based on your location and any unforeseen shipping delays.

Local Pickup

  • Local pickup is available at 42 Violet Street, Hemmant, Brisbane, QLD 4174, Australia.
  • Once your order is ready for pickup, you will receive an email notification.

Shipping Locations

  • We currently ship within Australia.
  • International shipping is not available at this time.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

Shipping Issues

  • Lost or Delayed Packages: While we strive to ensure timely deliveries, we are not responsible for delays caused by the shipping carrier. If your package is significantly delayed, please contact us for assistance.
  • Incorrect Shipping Address: Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address due to customer error.

Contact Us

For questions or concerns regarding shipping, please contact us at: